# Aflac fax numbers for individual claims, group claims and appeals

Find Aflac fax numbers for individual supplemental claims, group claims and claim appeals. Choose the route on your form.

Country: United States
Category: Insurance
Last reviewed: 2026-10-04 (published sources, not a test transmission)

## Which Aflac fax number should I use?

Check whether your coverage is an individual policy or an Aflac Group certificate. Claims and appeals have separate destinations. Follow a different return number on your current form, including Aflac New York forms.

## Individual supplemental claims

Fax: +1 877 442 3522
E.164: +18774423522

Toll-free number; service and international charges may still apply.

Claim forms covered by Aflac’s individual claims instructions.

Use only when: Match the benefit and return instructions on your form. Aflac Group and Aflac New York use separate routes.

[Aflac — instructions for filing claims](https://api.aflac.com/docs/claimforms/s-3087.pdf) — reviewed 2026-10-04

## Group claims

Fax: +1 866 849 2970
E.164: +18668492970

Toll-free number; service and international charges may still apply.

Claim forms for Aflac Group coverage.

Use only when: Use the form for your group benefit and sign the required sections. Do not substitute the individual-policy claims number.

[Aflac Group — claims FAQ](https://www.aflacgroupinsurance.com/customer-service/support-faq.aspx) — reviewed 2026-10-04

## Claim appeals

Fax: +1 888 659 1023
E.164: +18886591023

Toll-free number; service and international charges may still apply.

Appeals submitted using Aflac’s Claim Appeal Form.

Use only when: This form is for appeals, not new claims. Use a separate form for each appeal and follow the deadline and return instructions applicable to your policy.

[Aflac — Claim Appeal Form](https://api.aflac.com/docs/claimforms/Claim_Appeal_Form.pdf) — reviewed 2026-10-04

## What to include in your fax to Aflac

Use the claim form for your benefit and complete its required signatures and supporting evidence. For an appeal, include the claim reference, reason for review and supporting records; send a separate form for each appeal.

## Check the destination and prepare your cover page

Identify the individual claims, group claims or appeals team. Include the requested policy or claim reference, a callback number and page count. Keep medical details in the supporting documents.

Check the official source and recipient instructions before sending. A reviewed source confirms a published number, not live availability.

## Confirm delivery and follow up with Aflac

These are fax destinations, not voice support lines. Keep the transmission result and a copy of the documents. Confirm with the receiving department that the packet is complete and can be processed; a delivery receipt does not establish acceptance or a decision. Check with that department before sending a duplicate.

## How to fax Aflac without a fax machine

Prepare a legible PDF, verify the department and number, review the pages and authorize sending. DearFax supports [online sending](https://dearfax.com/send-fax-online) and workflows with [ChatGPT](https://dearfax.com/chatgpt) or [Codex](https://dearfax.com/codex) through [MCP](https://dearfax.com/mcp). Retain the transmission result.

## Frequently asked questions

### What Aflac fax number should I use?

Individual supplemental claims: +1 877 442 3522. Group claims: +1 866 849 2970. Claim appeals: +1 888 659 1023. Check whether your coverage is an individual policy or an Aflac Group certificate. Claims and appeals have separate destinations. Follow a different return number on your current form, including Aflac New York forms.

### Do Aflac Group claims use the individual claims fax?

No. Aflac Group publishes a separate claims destination. Check the insurer and product on your certificate before sending; an appeal also has its own route.

### What documents can I fax to Aflac?

Use the claim form for your benefit and complete its required signatures and supporting evidence. For an appeal, include the claim reference, reason for review and supporting records; send a separate form for each appeal.

### What should I put on a fax cover page for Aflac?

Identify the individual claims, group claims or appeals team. Include the requested policy or claim reference, a callback number and page count. Keep medical details in the supporting documents.

### How can I fax Aflac without a fax machine?

Prepare your documents as a legible PDF and confirm the recipient’s submission requirements. You can use DearFax in your browser or prepare the fax with ChatGPT or Codex through MCP. Review the number and pages before authorizing the send, then keep the transmission result. Delivery does not confirm that the recipient accepted or processed your request.

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