# Mr. Cooper fax numbers for mortgage assistance

Find where to fax a Mr. Cooper mortgage assistance application and the income documents requested for a hardship review.

Country: United States
Category: Real estate
Last reviewed: 2026-10-04 (published sources, not a test transmission)

## Which Mr. Cooper fax number should I use?

This destination is for mortgage assistance. Use it for the application and supporting documents Mr. Cooper requests for that review. For a payoff request, insurance matter or servicing complaint, obtain the destination for that task rather than using the assistance fax.

## Mortgage assistance documents

Fax: +1 214 488 1993
E.164: +12144881993

Documents supporting a mortgage assistance request.

Use only when: Use the mortgage assistance route for an assistance package, rather than unrelated servicing correspondence.

[Mr. Cooper — form and contact instructions](https://www.mrcooper.com/help-center/mortgage-assistance/mortgage-assistance-documents) — reviewed 2026-10-04

## Account information changes

Fax: +1 972 459 1611
E.164: +19724591611

Supporting documents for name, identification or property-information changes.

Use only when: Use the specific proof listed for the change requested. Include your loan reference and a written explanation.

[Mr. Cooper — Account information changes](https://www.mrcooper.com/help-center/account-help/changing-account-info) — reviewed 2026-10-04

## What to include in your fax to Mr. Cooper

Gather the mortgage assistance application and its requested income and financial documents. Match the borrower name, loan number and property across the packet, and check the assistance checklist for missing pages.

## Check the destination and prepare your cover page

Identify the mortgage assistance team and your loan reference. Follow Mr. Cooper’s document instructions for the borrower name, property address and contact details. Check that each attachment belongs to the same assistance request.

Check the official source and recipient instructions before sending. A reviewed source confirms a published number, not live availability.

## Confirm delivery and follow up with Mr. Cooper

These are fax destinations, not voice support lines. Keep the transmission result and a copy of the documents. Confirm with the receiving department that the packet is complete and can be processed; a delivery receipt does not establish acceptance or a decision. Check with that department before sending a duplicate.

## How to fax Mr. Cooper without a fax machine

Prepare a legible PDF, verify the department and number, review the pages and authorize sending. DearFax supports [online sending](https://dearfax.com/send-fax-online) and workflows with [ChatGPT](https://dearfax.com/chatgpt) or [Codex](https://dearfax.com/codex) through [MCP](https://dearfax.com/mcp). Retain the transmission result.

## Frequently asked questions

### What Mr. Cooper fax number should I use?

Mortgage assistance documents: +1 214 488 1993. Account information changes: +1 972 459 1611. This destination is for mortgage assistance. Use it for the application and supporting documents Mr. Cooper requests for that review. For a payoff request, insurance matter or servicing complaint, obtain the destination for that task rather than using the assistance fax.

### Can I send a payoff request to the Mr. Cooper mortgage assistance fax?

This listing confirms mortgage assistance documents, not payoff requests. Follow the payoff instructions in your account or obtain them from Mr. Cooper before sending a request.

### What documents can I fax to Mr. Cooper?

Gather the mortgage assistance application and its requested income and financial documents. Match the borrower name, loan number and property across the packet, and check the assistance checklist for missing pages.

### What should I put on a fax cover page for Mr. Cooper?

Identify the mortgage assistance team and your loan reference. Follow Mr. Cooper’s document instructions for the borrower name, property address and contact details. Check that each attachment belongs to the same assistance request.

### How can I fax Mr. Cooper without a fax machine?

Prepare your documents as a legible PDF and confirm the recipient’s submission requirements. You can use DearFax in your browser or prepare the fax with ChatGPT or Codex through MCP. Review the number and pages before authorizing the send, then keep the transmission result. Delivery does not confirm that the recipient accepted or processed your request.

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