# PennyMac fax numbers for mortgage assistance and insurance

Find Pennymac faxes for mortgage assistance, proof of homeowners insurance and tax or escrow correspondence.

Country: United States
Category: Real estate
Last reviewed: 2026-10-04 (published sources, not a test transmission)

## Which PennyMac fax number should I use?

Choose the subject. A hardship application goes to mortgage assistance, proof of homeowners insurance to the insurance department, and the listed tax or escrow correspondence to customer service. A case letter may provide more specific return instructions.

## PennyMac customer service (tax bills, escrow and account requests)

Fax: +1 866 577 7205
E.164: +18665777205

Toll-free number; service and international charges may still apply.

Send the tax document requested for the account or loan identified here.

Use only when: Use this line only for the named department and document type. Follow the current official form if its return instructions differ.

[PennyMac — form and contact instructions](https://www.pennymac.com/my-account/tax-and-insurance) — reviewed 2026-10-04

## PennyMac mortgage assistance (loan modification and hardship packages)

Fax: +1 800 947 1421
E.164: +18009471421

Toll-free number; service and international charges may still apply.

Return the assistance application and its supporting financial documents.

Use only when: Use this line only for the named department and document type. Follow the current official form if its return instructions differ.

[PennyMac — form and contact instructions](https://www.pennymac.com/relief-and-assistance/options-to-stay-in-your-home/pennymac-checklist) — reviewed 2026-10-04

## PennyMac insurance department (proof of homeowners insurance)

Fax: +1 866 235 1215
E.164: +18662351215

Toll-free number; service and international charges may still apply.

Send the insurance evidence requested for this loan or policy.

Use only when: Use this line only for the named department and document type. Follow the current official form if its return instructions differ.

[PennyMac — form and contact instructions](https://www.pennymac.com/faqs/taxes-15-send-proof-of-insurance) — reviewed 2026-10-04

## What to include in your fax to PennyMac

For assistance, follow the application checklist and include the requested financial evidence. For insurance, send the requested policy evidence; for a tax issue, identify the bill and loan it concerns.

## Check the destination and prepare your cover page

Name the mortgage or property team, describe the request and include the loan or property reference required by the form. Add a callback number and page count. Compare the destination with the current servicing instructions before sending.

Check the official source and recipient instructions before sending. A reviewed source confirms a published number, not live availability.

## Confirm delivery and follow up with PennyMac

These are fax destinations, not voice support lines. Keep the transmission result and a copy of the documents. Confirm with the receiving department that the packet is complete and can be processed; a delivery receipt does not establish acceptance or a decision. Check with that department before sending a duplicate.

## How to fax PennyMac without a fax machine

Prepare a legible PDF, verify the department and number, review the pages and authorize sending. DearFax supports [online sending](https://dearfax.com/send-fax-online) and workflows with [ChatGPT](https://dearfax.com/chatgpt) or [Codex](https://dearfax.com/codex) through [MCP](https://dearfax.com/mcp). Retain the transmission result.

## Frequently asked questions

### What PennyMac fax number should I use?

PennyMac customer service (tax bills, escrow and account requests): +1 866 577 7205. PennyMac mortgage assistance (loan modification and hardship packages): +1 800 947 1421. PennyMac insurance department (proof of homeowners insurance): +1 866 235 1215. Choose the subject. A hardship application goes to mortgage assistance, proof of homeowners insurance to the insurance department, and the listed tax or escrow correspondence to customer service. A case letter may provide more specific return instructions.

### Should I send Pennymac proof of insurance to the mortgage assistance fax?

Use the insurance department entry for proof of homeowners insurance. Mortgage assistance is for the hardship or loan-modification package.

### What documents can I fax to PennyMac?

For assistance, follow the application checklist and include the requested financial evidence. For insurance, send the requested policy evidence; for a tax issue, identify the bill and loan it concerns.

### What should I put on a fax cover page for PennyMac?

Name the mortgage or property team, describe the request and include the loan or property reference required by the form. Add a callback number and page count. Compare the destination with the current servicing instructions before sending.

### How can I fax PennyMac without a fax machine?

Prepare your documents as a legible PDF and confirm the recipient’s submission requirements. You can use DearFax in your browser or prepare the fax with ChatGPT or Codex through MCP. Review the number and pages before authorizing the send, then keep the transmission result. Delivery does not confirm that the recipient accepted or processed your request.

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