# Regions Bank fax numbers for mortgage and escrow documents

Find Regions mortgage customer-service and escrow fax numbers for insurance and property-tax bills.

Country: United States
Category: Financial
Last reviewed: 2026-10-04 (published sources, not a test transmission)

## Which Regions Bank fax number should I use?

Choose the document type. Regions lists separate destinations for mortgage customer service, insurance bills and tax-bill information. A task-specific mortgage form may give another number, so read its return section before using a general servicing contact.

## Mortgage customer service and payoff requests

Fax: +1 601 554 2017
E.164: +16015542017

Mortgage servicing enquiries and the payoff requests covered by the source.

Use only when: Use this line only for the named department and document type. Follow the current official form if its return instructions differ.

[Regions Bank — form and contact instructions](https://www.regions.com/personal-banking/home-loans/manage-your-account) — reviewed 2026-10-04

## Escrow insurance bills

Fax: +1 843 413 7805
E.164: +18434137805

Send the insurance evidence requested for this loan or policy.

Use only when: Use this line only for the named department and document type. Follow the current official form if its return instructions differ.

[Regions Bank — form and contact instructions](https://www.regions.com/personal-banking/home-loans/manage-your-account) — reviewed 2026-10-04

## Escrow tax bills

Fax: +1 817 826 1186
E.164: +18178261186

Send the tax document requested for the account or loan identified here.

Use only when: Use this line only for the named department and document type. Follow the current official form if its return instructions differ.

[Regions Bank — form and contact instructions](https://www.regions.com/personal-banking/home-loans/manage-your-account) — reviewed 2026-10-04

## Borrower information release

Fax: +1 601 554 2011
E.164: +16015542011

Authorization to share mortgage information with a third party.

Use only when: Complete and sign the Borrower Information Release form, naming the authorized person or organization.

[Regions Bank — Borrower information release](https://www.regions.com/-/media/pdfs/mortgage/Borrower-Information-Release-Form.pdf) — reviewed 2026-10-04

## Research and cancellation

Fax: +1 833 430 0346
E.164: +18334300346

Toll-free number; service and international charges may still apply.

Requests to research a mortgage lien release.

Use only when: Complete all required sections. Home-equity loans paid before October 2020 use the separate release department below.

[Regions Bank — Research and cancellation](https://www.regions.com/-/media/pdfs/mortgage/Request-for-Research-and-Cancellation.pdf) — reviewed 2026-10-04

## Older home-equity lien releases

Fax: +1 205 261 7295
E.164: +12052617295

Release research for home-equity loans paid before October 2020.

Use only when: Use only for the older home-equity loans specified on the research form; other cases use the research and cancellation fax.

[Regions Bank — Older home-equity lien releases](https://www.regions.com/-/media/pdfs/mortgage/Request-for-Research-and-Cancellation.pdf) — reviewed 2026-10-04

## Home-equity automatic draft

Fax: +1 601 554 2385
E.164: +16015542385

Automatic payment authorization for home-equity accounts.

Use only when: Complete and sign the home-equity auto-draft form and provide the banking documentation it requests.

[Regions Bank — Home-equity automatic draft](https://www.regions.com/-/media/pdfs/mortgage/Home-Equity-Auto-Draft-Form.pdf) — reviewed 2026-10-04

## Payment assistance

Fax: +1 800 256 7200
E.164: +18002567200

Toll-free number; service and international charges may still apply.

Mortgage or home-equity assistance application documents.

Use only when: Use the application and supporting-document checklist for your loan and circumstances. Submission does not establish approval for assistance.

[Regions Bank — Payment assistance](https://www.regions.com/personal-banking/home-loans/payment-assistance) — reviewed 2026-10-04

## Electronic banking errors and questions

Fax: +1 205 420 6636
E.164: +12054206636

Written reports about electronic banking transactions.

Use only when: Follow the electronic banking agreement’s reporting instructions and time limits. Identify the transaction and explain the suspected error.

[Regions Bank — Electronic banking errors and questions](https://www.regions.com/digital-banking/digital-services/electronic-banking-service-agreement) — reviewed 2026-10-04

## What to include in your fax to Regions Bank

Send the mortgage request or escrow bill with the loan and property references needed to identify it. Use the insurance-bill route for insurance and the tax-bill route for property taxes.

## Check the destination and prepare your cover page

Name the processing department and the exact form or request. Include the account or case reference required by the instructions, a callback number and the page count. A cover page does not replace a signature, identity check or original document required by the form.

Check the official source and recipient instructions before sending. A reviewed source confirms a published number, not live availability.

## Confirm delivery and follow up with Regions Bank

These are fax destinations, not voice support lines. Keep the transmission result and a copy of the documents. Confirm with the receiving department that the packet is complete and can be processed; a delivery receipt does not establish acceptance or a decision. Check with that department before sending a duplicate.

## How to fax Regions Bank without a fax machine

Prepare a legible PDF, verify the department and number, review the pages and authorize sending. DearFax supports [online sending](https://dearfax.com/send-fax-online) and workflows with [ChatGPT](https://dearfax.com/chatgpt) or [Codex](https://dearfax.com/codex) through [MCP](https://dearfax.com/mcp). Retain the transmission result.

## Frequently asked questions

### What Regions Bank fax number should I use?

Choose the document type. Regions lists separate destinations for mortgage customer service, insurance bills and tax-bill information. A task-specific mortgage form may give another number, so read its return section before using a general servicing contact.

### Where should I fax a Regions escrow insurance bill rather than a tax bill?

Use the separately labelled escrow insurance destination. The tax-bill destination is a different line; include the loan reference on the document as instructed.

### What documents can I fax to Regions Bank?

Send the mortgage request or escrow bill with the loan and property references needed to identify it. Use the insurance-bill route for insurance and the tax-bill route for property taxes.

### What should I put on a fax cover page for Regions Bank?

Name the processing department and the exact form or request. Include the account or case reference required by the instructions, a callback number and the page count. A cover page does not replace a signature, identity check or original document required by the form.

### How can I fax Regions Bank without a fax machine?

Prepare your documents as a legible PDF and confirm the recipient’s submission requirements. You can use DearFax in your browser or prepare the fax with ChatGPT or Codex through MCP. Review the number and pages before authorizing the send, then keep the transmission result. Delivery does not confirm that the recipient accepted or processed your request.

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