# Shellpoint Mortgage Servicing fax numbers for mortgage assistance and correspondence

Find Shellpoint’s general fax and the separate fax on its Mortgage Assistance Application.

Country: United States
Category: Real estate
Last reviewed: 2026-10-04 (published sources, not a test transmission)

## Which Shellpoint Mortgage Servicing fax number should I use?

A Form 710 mortgage assistance packet goes to Loss Mitigation. General correspondence uses a different published line. Read any notice or case instructions before choosing, especially for a servicing request with a deadline.

## Shellpoint general correspondence (toll-free fax)

Fax: +1 866 467 1137
E.164: +18664671137

Toll-free number; service and international charges may still apply.

Correspondence for the general servicing contact; assistance forms have a separate route.

Use only when: Use this line only for the named department and document type. Follow the current official form if its return instructions differ.

[Shellpoint Mortgage Servicing — form and contact instructions](https://www.shellpointmtg.com/contact-us/) — reviewed 2026-10-04

## Shellpoint loss mitigation (Mortgage Assistance Application, Form 710)

Fax: +1 866 467 1187
E.164: +18664671187

Toll-free number; service and international charges may still apply.

Return the assistance application and its supporting financial documents.

Use only when: Use this line only for the named department and document type. Follow the current official form if its return instructions differ.

[Shellpoint Mortgage Servicing — form and contact instructions](https://www.shellpointmtg.com/media/4xsjhtsm/2901-form-710_sms.pdf) — reviewed 2026-10-04

## What to include in your fax to Shellpoint Mortgage Servicing

Complete the assistance application and its required income or hardship evidence for Loss Mitigation. For another request, identify the loan and issue and use the submission instructions supplied by Shellpoint.

## Check the destination and prepare your cover page

Name the mortgage or property team, describe the request and include the loan or property reference required by the form. Add a callback number and page count. Compare the destination with the current servicing instructions before sending.

Check the official source and recipient instructions before sending. A reviewed source confirms a published number, not live availability.

## Confirm delivery and follow up with Shellpoint Mortgage Servicing

These are fax destinations, not voice support lines. Keep the transmission result and a copy of the documents. Confirm with the receiving department that the packet is complete and can be processed; a delivery receipt does not establish acceptance or a decision. Check with that department before sending a duplicate.

## How to fax Shellpoint Mortgage Servicing without a fax machine

Prepare a legible PDF, verify the department and number, review the pages and authorize sending. DearFax supports [online sending](https://dearfax.com/send-fax-online) and workflows with [ChatGPT](https://dearfax.com/chatgpt) or [Codex](https://dearfax.com/codex) through [MCP](https://dearfax.com/mcp). Retain the transmission result.

## Frequently asked questions

### What Shellpoint Mortgage Servicing fax number should I use?

Shellpoint general correspondence (toll-free fax): +1 866 467 1137. Shellpoint loss mitigation (Mortgage Assistance Application, Form 710): +1 866 467 1187. A Form 710 mortgage assistance packet goes to Loss Mitigation. General correspondence uses a different published line. Read any notice or case instructions before choosing, especially for a servicing request with a deadline.

### Is Shellpoint’s general fax the same as its mortgage assistance fax?

No. The directory distinguishes general correspondence from the Form 710 Loss Mitigation destination. Use the application’s return instructions for a hardship packet.

### What documents can I fax to Shellpoint Mortgage Servicing?

Complete the assistance application and its required income or hardship evidence for Loss Mitigation. For another request, identify the loan and issue and use the submission instructions supplied by Shellpoint.

### What should I put on a fax cover page for Shellpoint Mortgage Servicing?

Name the mortgage or property team, describe the request and include the loan or property reference required by the form. Add a callback number and page count. Compare the destination with the current servicing instructions before sending.

### How can I fax Shellpoint Mortgage Servicing without a fax machine?

Prepare your documents as a legible PDF and confirm the recipient’s submission requirements. You can use DearFax in your browser or prepare the fax with ChatGPT or Codex through MCP. Review the number and pages before authorizing the send, then keep the transmission result. Delivery does not confirm that the recipient accepted or processed your request.

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