# Sun Life Canada fax numbers for disability claims by plan

Find Sun Life Canada fax numbers for federal public service Disability Insurance and individual disability claims.

Country: Canada
Category: Insurance
Last reviewed: 2026-10-04 (published sources, not a test transmission)

## Which Sun Life Canada fax number should I use?

First identify the plan. The federal public service Disability Insurance destination is separate from the individual disability claim destination. Neither should be treated as a fax for every Sun Life workplace or health claim.

## Federal public service disability insurance

Fax: +1 866 639 7849
E.164: +18666397849

Toll-free number; service and international charges may still apply.

Disability Insurance claim package contact for the federal public service plan.

Use only when: This listing is specific to the federal public service Disability Insurance plan administered by Sun Life. Other employer plans can use different destinations.

[Sun Life Canada — form and contact instructions](https://www.canada.ca/en/treasury-board-secretariat/services/benefit-plans/contacts-group-insurance-benefit-plans.html) — reviewed 2026-10-04

## Individual disability claim documents

Fax: +1 866 487 4745
E.164: +18664874745

Toll-free number; service and international charges may still apply.

Individual disability claim documents at Sun Life Canada.

Use only when: For the individual disability process described on Sun Life’s claim page. Federal public service plan forms use their separate destination.

[Sun Life Canada: official contact or submission instructions](https://www.sunlife.ca/en/support/submit-a-claim/disability/) — reviewed 2026-10-04

## What to include in your fax to Sun Life Canada

Use the disability claim package for the exact plan. Complete the claimant and physician sections it requests, and send employer information through the route stated in that package.

## Check the destination and prepare your cover page

Identify the federal public service Disability Insurance plan and the claim reference if assigned. Check that the claim package is complete and belongs to this plan. Include a callback number; keep medical details in the required forms.

Check the official source and recipient instructions before sending. A reviewed source confirms a published number, not live availability.

## Confirm delivery and follow up with Sun Life Canada

These are fax destinations, not voice support lines. Keep the transmission result and a copy of the documents. Confirm with the receiving department that the packet is complete and can be processed; a delivery receipt does not establish acceptance or a decision. Check with that department before sending a duplicate.

## How to fax Sun Life Canada without a fax machine

Prepare a legible PDF, verify the department and number, review the pages and authorize sending. DearFax supports [online sending](https://dearfax.com/send-fax-online) and workflows with [ChatGPT](https://dearfax.com/chatgpt) or [Codex](https://dearfax.com/codex) through [MCP](https://dearfax.com/mcp). Retain the transmission result.

## Frequently asked questions

### What Sun Life Canada fax number should I use?

Federal public service disability insurance: +1 866 639 7849. Individual disability claim documents: +1 866 487 4745. First identify the plan. The federal public service Disability Insurance destination is separate from the individual disability claim destination. Neither should be treated as a fax for every Sun Life workplace or health claim.

### Do Sun Life federal public service and individual disability claims use the same fax?

No. Choose the destination for the plan named on your coverage documents. Other workplace plans may have different claim instructions.

### What documents can I fax to Sun Life Canada?

Use the disability claim package for the exact plan. Complete the claimant and physician sections it requests, and send employer information through the route stated in that package.

### What should I put on a fax cover page for Sun Life Canada?

Identify the federal public service Disability Insurance plan and the claim reference if assigned. Check that the claim package is complete and belongs to this plan. Include a callback number; keep medical details in the required forms.

### How can I fax Sun Life Canada without a fax machine?

Prepare your documents as a legible PDF and confirm the recipient’s submission requirements. You can use DearFax in your browser or prepare the fax with ChatGPT or Codex through MCP. Review the number and pages before authorizing the send, then keep the transmission result. Delivery does not confirm that the recipient accepted or processed your request.

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