# Unum fax numbers for claims information and individual disability

Find Unum fax numbers for claims information and the individual disability claim packet.

Country: United States
Category: Insurance
Last reviewed: 2026-10-04 (published sources, not a test transmission)

## Which Unum fax number should I use?

Unum’s employee support page gives a general claims-information destination. Its individual disability packet specifies a separate fax. Use the return instructions on your claim form when they differ.

## Claims information

Fax: +1 800 447 2498
E.164: +18004472498

Toll-free number; service and international charges may still apply.

Claims information submitted through Unum’s employee benefits support route.

Use only when: Follow your current claim form if it specifies another fax. The individual disability packet listed here has a separate destination.

[Unum — employee claims contact](https://www.unum.com/support/employees/contact-us) — reviewed 2026-10-04

## Individual disability claims

Fax: +1 866 562 4794
E.164: +18665624794

Toll-free number; service and international charges may still apply.

Statements and authorizations in the individual disability claim packet.

Use only when: For the linked individual disability packet, including its attending physician statement. Do not assume it applies to every employer disability or leave plan.

[Unum — individual disability claim packet](https://forms.unum.com/StreamFile.aspx?strAudience=EMPLOYER&strURL=%2F187927-3.pdf) — reviewed 2026-10-04

## What to include in your fax to Unum

For individual disability, complete the claimant statement, occupation information and authorizations requested in the packet. The treating physician completes the attending physician statement.

## Check the destination and prepare your cover page

Identify the claims team, policy or claim reference requested on your form, callback number and page count. Keep medical evidence in the packet.

Check the official source and recipient instructions before sending. A reviewed source confirms a published number, not live availability.

## Confirm delivery and follow up with Unum

These are fax destinations, not voice support lines. Keep the transmission result and a copy of the documents. Confirm with the receiving department that the packet is complete and can be processed; a delivery receipt does not establish acceptance or a decision. Check with that department before sending a duplicate.

## How to fax Unum without a fax machine

Prepare a legible PDF, verify the department and number, review the pages and authorize sending. DearFax supports [online sending](https://dearfax.com/send-fax-online) and workflows with [ChatGPT](https://dearfax.com/chatgpt) or [Codex](https://dearfax.com/codex) through [MCP](https://dearfax.com/mcp). Retain the transmission result.

## Frequently asked questions

### What Unum fax number should I use?

Claims information: +1 800 447 2498. Individual disability claims: +1 866 562 4794. Unum’s employee support page gives a general claims-information destination. Its individual disability packet specifies a separate fax. Use the return instructions on your claim form when they differ.

### Which Unum number should my doctor use?

Use the number on the physician statement or case instructions. The individual disability packet linked here specifies its own destination; a general claims number does not replace those instructions.

### What documents can I fax to Unum?

For individual disability, complete the claimant statement, occupation information and authorizations requested in the packet. The treating physician completes the attending physician statement.

### What should I put on a fax cover page for Unum?

Identify the claims team, policy or claim reference requested on your form, callback number and page count. Keep medical evidence in the packet.

### How can I fax Unum without a fax machine?

Prepare your documents as a legible PDF and confirm the recipient’s submission requirements. You can use DearFax in your browser or prepare the fax with ChatGPT or Codex through MCP. Review the number and pages before authorizing the send, then keep the transmission result. Delivery does not confirm that the recipient accepted or processed your request.

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