Pros
Sending packages have no subscription, and purchased credits do not expire.
Live delivery tracking and email confirmations.
Compare online fax services
FaxZenvs. DearFax
When your team needs replies as well as sending, DearFax brings both into one workspace. Prepare your pages, preview your fax, and follow delivery with ten people included for $10/month, billed yearly.
Feature comparison
What each service includes.
DearFax
FaxZen
- Free sending
- DearFax: 10 pages every monthFaxZen: Paid sending packages
- Send faxes online
- DearFax: AvailableFaxZen: Available
- Receive faxes
- DearFax: AvailableFaxZen: Not available
- Dedicated fax number
- DearFax: 1 included on paid plansExtra numbers: $3/month billed yearly, or $3.60/monthFaxZen: Not available
- Cover page
- DearFax: Optional, with no brandingFaxZen: Customizable
- Delivery updates
- DearFax: AvailableFaxZen: Available
- Team access
- DearFax: 3 on Free; 10 on Pro; 20 on BusinessFaxZen: Sending packages; no shared receiving workspace
- Mobile access
- DearFax: Browser, with phone scanningFaxZen: Browser
- Email to fax
- DearFax: Included on Pro and BusinessFaxZen: Not confirmed
Reviewed . Features depend on the selected plan.
Already have a fax number?
A new home for the same number.
Bring your existing fax number to DearFax, so your contacts can keep using the number they know. Start by checking whether your number is eligible, then follow the steps to request a transfer.
Start porting processRequest your transfer online, with step-by-step guidance.
Frequently asked questions
Before your team switches
The calculation uses two 10-fax packages for twenty 10-page faxes. Confirm that each document fits the provider’s limits before buying. This is not a receiving plan.
Yes. Email to fax is included on Pro and Business. A workspace admin enables it, then each member chooses a sending workspace in account settings. Email attachments from your verified primary account email to +[country code][fax number]@dearfax.com. Your message becomes the cover page, and you can track delivery in DearFax.
Check its status in Sent before trying again. DearFax distinguishes failed faxes from delivered ones. Confirmed failure releases unused page allowance; pages already confirmed as delivered still count.
DearFax’s standard document retention is 30 days on Free, one year on Pro, and two years on Business. Download documents you need to keep beyond your plan’s retention period.
Start a porting request to check whether your number is eligible for transfer to DearFax. Keep your current service active until the number is ready to receive in DearFax. Preparing a fax in DearFax does not transfer your number or change your existing service.
Sent and received pages share the paid allowance. Additional outbound sending pauses when the allowance is exhausted; incoming faxes continue to arrive. DearFax does not automatically charge for overage pages. Review your usage and plan options before a busy month.
It records the fax provider’s delivery result. Delivered means the provider confirmed delivery; it does not mean a person has opened or read your document.
FaxZen: pros and cons
Weigh FaxZen’s strengths against its limitations, and see what matters for your team’s everyday faxing.
Cons
No receiving number. DearFax paid plans let you send and receive in one workspace.
Thoughtful design. Everyday faxing.
A little more care. A lot less faxing fuss.
See how good everyday faxing can feel. Scan from your phone, arrange your documents, and preview your fax in a clean, carefully designed workspace. Try it before creating an account.
- 01
Upload your document
Upload PDFs or images, or scan from your phone. Combine documents in one fax.
- 02
Preview your fax
Choose the pages to send, add an optional cover, and check the recipient’s fax number.
- 03
Send your fax
Sign in or create an account, confirm your fax, and follow its delivery status in Sent.
Send your next fax with DearFax.
Start with 10 free pages every month, or choose Pro for your own number and a workspace for up to 10 people.