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Fax numbers

Aflac

Find Aflac fax numbers for individual supplemental claims, group claims and claim appeals. Choose the route on your form.

InsuranceUnited StatesLast reviewed

Individual supplemental claims

Toll-free

Claim forms covered by Aflac’s individual claims instructions.

Group claims

Toll-free

Claim forms for Aflac Group coverage.

Claim appeals

Toll-free

Appeals submitted using Aflac’s Claim Appeal Form.

Which Aflac fax number should I use?

Check whether your coverage is an individual policy or an Aflac Group certificate. Claims and appeals have separate destinations. Follow a different return number on your current form, including Aflac New York forms.

What to include in your fax to Aflac

Use the claim form for your benefit and complete its required signatures and supporting evidence. For an appeal, include the claim reference, reason for review and supporting records; send a separate form for each appeal.

Check the destination and prepare your cover page

Identify the individual claims, group claims or appeals team. Include the requested policy or claim reference, a callback number and page count. Keep medical details in the supporting documents.

Open the official source above and check the current instructions. A reviewed source confirms a published number, not live availability. Toll-free numbers can still incur sending-service or international charges.

Confirm delivery and follow up with Aflac

Keep the transmission result and a copy of the documents. Confirm with the receiving department that the packet is complete and can be processed; a delivery receipt does not establish acceptance or a decision. These are fax destinations, not voice support lines. Check with Aflac before sending a duplicate.

How to fax Aflac without a fax machine

Prepare a legible PDF, confirm the department and number, and review all pages before authorizing the fax. With DearFax, you can send online or prepare a workflow through ChatGPT, Codex and MCP. Save the transmission result with your records.

Frequently asked questions

Aflac fax questions