Estate Servicing Operations (deceased customer documents)
Toll-freeSubmit the requested deceased-account and representative-authority documents.
Bank of America
Find Bank of America fax numbers for estates, mortgage assistance, auto titles, home-loan name changes and military benefits.
FinancialUnited StatesLast reviewed
Home Retention (Mortgage Assistance Application)
Toll-freeReturn the assistance application and its supporting financial documents.
Auto loan title and DMV titling documents
Send the title-related request and supporting documents required for this process.
Name and Title Change Unit (home loans)
Send the title-related request and supporting documents required for this process.
Military Benefits (SCRA)
Toll-freeDocuments requested for Servicemembers Civil Relief Act benefits.
Military Benefits, collect fax from outside the US
The published international alternative for military-benefit documents.
Which Bank of America fax number should I use?
Choose the task first. Estate Servicing, Home Retention, auto title handling and Military Benefits are separate entries. A home-loan name change also has its own instructions. Use the current form for your account type; these are not interchangeable customer-service lines.
What to include in your fax to Bank of America
Prepare the packet for the selected task: estate authority documents, a mortgage assistance application, auto title paperwork, a home-loan name-change request or military-benefit evidence. Include the supporting documents that form or case letter requests.
Check the destination and prepare your cover page
Name the processing department and the exact form or request. Include the account or case reference required by the instructions, a callback number and the page count. A cover page does not replace a signature, identity check or original document required by the form.
Open the official source above and check the current instructions. A reviewed source confirms a published number, not live availability. Toll-free numbers can still incur sending-service or international charges.
Confirm delivery and follow up with Bank of America
Keep the transmission result and a copy of the documents. Confirm with the receiving department that the packet is complete and can be processed; a delivery receipt does not establish acceptance or a decision. These are fax destinations, not voice support lines. Check with Bank of America before sending a duplicate.
How to fax Bank of America without a fax machine
Prepare a legible PDF, confirm the department and number, and review all pages before authorizing the fax. With DearFax, you can send online or prepare a workflow through ChatGPT, Codex and MCP. Save the transmission result with your records.
Frequently asked questions
Bank of America fax questions
Choose the task first. Estate Servicing, Home Retention, auto title handling and Military Benefits are separate entries. A home-loan name change also has its own instructions. Use the current form for your account type; these are not interchangeable customer-service lines.
No. Estate Servicing handles deceased-customer documents, while Home Retention handles mortgage assistance. Select the task and follow its checklist.
Prepare the packet for the selected task: estate authority documents, a mortgage assistance application, auto title paperwork, a home-loan name-change request or military-benefit evidence. Include the supporting documents that form or case letter requests.
Name the processing department and the exact form or request. Include the account or case reference required by the instructions, a callback number and the page count. A cover page does not replace a signature, identity check or original document required by the form.
Prepare your documents as a legible PDF and confirm the recipient’s submission requirements. You can use DearFax in your browser or prepare the fax with ChatGPT or Codex through MCP. Review the number and pages before authorizing the send, then keep the transmission result. Delivery does not confirm that the recipient accepted or processed your request.