Customer service and written disputes
Toll-freeNotices of error, information requests and credit-reporting disputes.
Find Carrington Mortgage Services fax numbers for mortgage servicing, insurance and tax documents, with department-specific instructions and official sources.
Notices of error, information requests and credit-reporting disputes.
Insurance policy documents handled by SWBC.
Property-tax documents for the mortgage account.
Property-damage claim and repair documents.
Requests concerning unresolved servicing issues.
Separate mortgage servicing questions from property tax, insurance policy and property-damage claim documents. Each team has its own fax.
Include the loan number on every page. For an error or information request, describe the issue and the information you need; for insurance or tax documents, include the relevant policy or bill.
Identify the receiving department, document type, sender, callback number and page count. Put account or patient identifiers only where the receiving form requires them.
Open the official source above and check the current instructions. A reviewed source confirms a published number, not live availability. Toll-free numbers can still incur sending-service or international charges.
Keep the transmission result and a copy of the documents. Confirm with the receiving department that the packet is complete and can be processed; a delivery receipt does not establish acceptance or a decision. These are fax destinations, not voice support lines. Check with Carrington Mortgage Services before sending a duplicate.
Prepare a legible PDF, confirm the department and number, and review all pages before authorizing the fax. With DearFax, you can send online or prepare a workflow through ChatGPT, Codex and MCP. Save the transmission result with your records.
Frequently asked questions