Release of Information
Submit a completed health-record request.
Send a CHEO health-record request to the Release of Information team in Ottawa.
Submit a completed health-record request.
Use the Health Records line for completed access requests. This destination is separate from specialist referrals and appointment booking.
Complete CHEO’s current request form. Specify the records and dates you need, and follow its consent and substitute-decision-maker requirements. Use the separate deceased-patient form when applicable.
Address Release of Information, Health Records. Include the requester’s contact details and page count.
Open the official source above and check the current instructions. A reviewed source confirms a published number, not live availability. Toll-free numbers can still incur sending-service or international charges.
Keep the transmission result and a copy of the documents. Confirm with the receiving department that the packet is complete and can be processed; a delivery receipt does not establish acceptance or a decision. These are fax destinations, not voice support lines. Check with CHEO before sending a duplicate.
Prepare a legible PDF, confirm the department and number, and review all pages before authorizing the fax. With DearFax, you can send online or prepare a workflow through ChatGPT, Codex and MCP. Save the transmission result with your records.
Healthcare organizations should confirm their compliance requirements before selecting a fax service. DearFax does not currently offer HIPAA compliance.
Frequently asked questions