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Fax number

CHEO

Send a CHEO health-record request to the Release of Information team in Ottawa.

HealthcareCanadaLast reviewed

Release of Information

Submit a completed health-record request.

Which CHEO fax number should I use?

Use the Health Records line for completed access requests. This destination is separate from specialist referrals and appointment booking.

What to include in your fax to CHEO

Complete CHEO’s current request form. Specify the records and dates you need, and follow its consent and substitute-decision-maker requirements. Use the separate deceased-patient form when applicable.

Check the destination and prepare your cover page

Address Release of Information, Health Records. Include the requester’s contact details and page count.

Open the official source above and check the current instructions. A reviewed source confirms a published number, not live availability. Toll-free numbers can still incur sending-service or international charges.

Confirm delivery and follow up with CHEO

Keep the transmission result and a copy of the documents. Confirm with the receiving department that the packet is complete and can be processed; a delivery receipt does not establish acceptance or a decision. These are fax destinations, not voice support lines. Check with CHEO before sending a duplicate.

How to fax CHEO without a fax machine

Prepare a legible PDF, confirm the department and number, and review all pages before authorizing the fax. With DearFax, you can send online or prepare a workflow through ChatGPT, Codex and MCP. Save the transmission result with your records.

Healthcare organizations should confirm their compliance requirements before selecting a fax service. DearFax does not currently offer HIPAA compliance.

Frequently asked questions

CHEO fax questions