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Fax numbers

Cigna

Find Cigna fax numbers for health information disclosure, with department-specific instructions and official sources.

InsuranceUnited StatesLast reviewed

Central HIPAA Unit — disclosure authorization

Toll-free

Permission to disclose protected health information.

Central HIPAA Unit — alternate fax

Permission to disclose protected health information.

Which Cigna fax number should I use?

Use the Central HIPAA Unit for disclosure authorizations. Claims, appeals and prior authorization follow the instructions for your specific plan.

What to include in your fax to Cigna

Complete Cigna’s Authorization for Disclosure of Protected Health Information, including the recipient, information to disclose, purpose, expiration and signature.

Check the destination and prepare your cover page

Identify the receiving department, document type, sender, callback number and page count. Put account or patient identifiers only where the receiving form requires them.

Open the official source above and check the current instructions. A reviewed source confirms a published number, not live availability. Toll-free numbers can still incur sending-service or international charges.

Confirm delivery and follow up with Cigna

Keep the transmission result and a copy of the documents. Confirm with the receiving department that the packet is complete and can be processed; a delivery receipt does not establish acceptance or a decision. These are fax destinations, not voice support lines. Check with Cigna before sending a duplicate.

How to fax Cigna without a fax machine

Prepare a legible PDF, confirm the department and number, and review all pages before authorizing the fax. With DearFax, you can send online or prepare a workflow through ChatGPT, Codex and MCP. Save the transmission result with your records.

Frequently asked questions

Cigna fax questions