Military Assistance Team (SCRA)
Toll-freeDocuments requested for SCRA military benefits.
Citizens Bank
Find Citizens faxes for SCRA benefits, mortgage assistance and permission to take a financed vehicle abroad.
FinancialUnited StatesLast reviewed
Loss Mitigation (mortgage assistance)
Toll-freeReturn the assistance application and its supporting financial documents.
Auto loan out-of-country permission letter
Toll-freeA request for permission to take a financed vehicle outside the country.
Which Citizens Bank fax number should I use?
Military benefit requests, mortgage loss mitigation and an auto out-of-country permission request are different tasks. Choose the destination matching the form. Other loan documents need their own return instructions, including any requirement for mail or originals.
What to include in your fax to Citizens Bank
Use the mortgage assistance checklist for a hardship packet. For military benefits or taking a financed vehicle abroad, include the orders, insurance or other evidence Citizens requests for that process.
Check the destination and prepare your cover page
Name the processing department and the exact form or request. Include the account or case reference required by the instructions, a callback number and the page count. A cover page does not replace a signature, identity check or original document required by the form.
Open the official source above and check the current instructions. A reviewed source confirms a published number, not live availability. Toll-free numbers can still incur sending-service or international charges.
Confirm delivery and follow up with Citizens Bank
Keep the transmission result and a copy of the documents. Confirm with the receiving department that the packet is complete and can be processed; a delivery receipt does not establish acceptance or a decision. These are fax destinations, not voice support lines. Check with Citizens Bank before sending a duplicate.
How to fax Citizens Bank without a fax machine
Prepare a legible PDF, confirm the department and number, and review all pages before authorizing the fax. With DearFax, you can send online or prepare a workflow through ChatGPT, Codex and MCP. Save the transmission result with your records.
Frequently asked questions
Citizens Bank fax questions
Military Assistance Team (SCRA): +1 855 872 1791. Loss Mitigation (mortgage assistance): +1 888 777 1631. Auto loan out-of-country permission letter: +1 877 362 6343. Military benefit requests, mortgage loss mitigation and an auto out-of-country permission request are different tasks. Choose the destination matching the form. Other loan documents need their own return instructions, including any requirement for mail or originals.
No. The directory lists a separate auto out-of-country permission destination. Use the instructions for the financed vehicle rather than the mortgage hardship process.
Use the mortgage assistance checklist for a hardship packet. For military benefits or taking a financed vehicle abroad, include the orders, insurance or other evidence Citizens requests for that process.
Name the processing department and the exact form or request. Include the account or case reference required by the instructions, a callback number and the page count. A cover page does not replace a signature, identity check or original document required by the form.
Prepare your documents as a legible PDF and confirm the recipient’s submission requirements. You can use DearFax in your browser or prepare the fax with ChatGPT or Codex through MCP. Review the number and pages before authorizing the send, then keep the transmission result. Delivery does not confirm that the recipient accepted or processed your request.