Group disability claims
Toll-freeReturn fax on the group benefits initial disability medical statement.
Find Manulife Canada’s group disability fax for the long-term disability attending physician statement.
Return fax on the group benefits initial disability medical statement.
Check that the policy is an employer group disability plan. The listed source is the group long-term disability attending physician statement, GL3238E. Individual insurance and living-benefits policies use their own claim forms and destinations.
Have the attending physician complete the applicable statement. Follow your group claim package for any separate employee or employer statements and the claim reference required to join the documents.
Address the cover to Group Benefits Disability Claims. Check the contract or policy and certificate references on the form, the patient’s consent, and the clinician’s completed statement. Include a callback number without repeating clinical details on the cover.
Open the official source above and check the current instructions. A reviewed source confirms a published number, not live availability. Toll-free numbers can still incur sending-service or international charges.
Keep the transmission result and a copy of the documents. Confirm with the receiving department that the packet is complete and can be processed; a delivery receipt does not establish acceptance or a decision. These are fax destinations, not voice support lines. Check with Manulife Canada before sending a duplicate.
Prepare a legible PDF, confirm the department and number, and review all pages before authorizing the fax. With DearFax, you can send online or prepare a workflow through ChatGPT, Codex and MCP. Save the transmission result with your records.
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