Mortgage general correspondence
Toll-freeWritten correspondence about an existing mortgage account.
Find M&T Bank faxes for mortgage correspondence, payoff requests, escrow bills, hardship assistance, estates and SCRA.
Written correspondence about an existing mortgage account.
Requests for a mortgage payoff under the bank’s payoff instructions.
Send the tax document requested for the account or loan identified here.
Send the insurance evidence requested for this loan or policy.
Return the assistance application and its supporting financial documents.
Submit the requested deceased-account and representative-authority documents.
Documents requested for military service-related benefits.
Commercial escrow account-opening documents.
Choose the servicing task. A payoff request is separate from general mortgage correspondence; tax bills and hazard or flood insurance also have distinct destinations. Use the mortgage Estate Services route for the death-of-borrower process described in its source.
Submit the current request or form with the mortgage reference. Attach the tax, insurance, hardship, estate or military evidence required for that task rather than sending one packet to several departments.
Name the processing department and the exact form or request. Include the account or case reference required by the instructions, a callback number and the page count. A cover page does not replace a signature, identity check or original document required by the form.
Open the official source above and check the current instructions. A reviewed source confirms a published number, not live availability. Toll-free numbers can still incur sending-service or international charges.
Keep the transmission result and a copy of the documents. Confirm with the receiving department that the packet is complete and can be processed; a delivery receipt does not establish acceptance or a decision. These are fax destinations, not voice support lines. Check with M&T Bank before sending a duplicate.
Prepare a legible PDF, confirm the department and number, and review all pages before authorizing the fax. With DearFax, you can send online or prepare a workflow through ChatGPT, Codex and MCP. Save the transmission result with your records.
Frequently asked questions