PennyMac customer service (tax bills, escrow and account requests)
Toll-freeSend the tax document requested for the account or loan identified here.
PennyMac
Find Pennymac faxes for mortgage assistance, proof of homeowners insurance and tax or escrow correspondence.
Real estateUnited StatesLast reviewed
PennyMac mortgage assistance (loan modification and hardship packages)
Toll-freeReturn the assistance application and its supporting financial documents.
PennyMac insurance department (proof of homeowners insurance)
Toll-freeSend the insurance evidence requested for this loan or policy.
Which PennyMac fax number should I use?
Choose the subject. A hardship application goes to mortgage assistance, proof of homeowners insurance to the insurance department, and the listed tax or escrow correspondence to customer service. A case letter may provide more specific return instructions.
What to include in your fax to PennyMac
For assistance, follow the application checklist and include the requested financial evidence. For insurance, send the requested policy evidence; for a tax issue, identify the bill and loan it concerns.
Check the destination and prepare your cover page
Name the mortgage or property team, describe the request and include the loan or property reference required by the form. Add a callback number and page count. Compare the destination with the current servicing instructions before sending.
Open the official source above and check the current instructions. A reviewed source confirms a published number, not live availability. Toll-free numbers can still incur sending-service or international charges.
Confirm delivery and follow up with PennyMac
Keep the transmission result and a copy of the documents. Confirm with the receiving department that the packet is complete and can be processed; a delivery receipt does not establish acceptance or a decision. These are fax destinations, not voice support lines. Check with PennyMac before sending a duplicate.
How to fax PennyMac without a fax machine
Prepare a legible PDF, confirm the department and number, and review all pages before authorizing the fax. With DearFax, you can send online or prepare a workflow through ChatGPT, Codex and MCP. Save the transmission result with your records.
Frequently asked questions
PennyMac fax questions
PennyMac customer service (tax bills, escrow and account requests): +1 866 577 7205. PennyMac mortgage assistance (loan modification and hardship packages): +1 800 947 1421. PennyMac insurance department (proof of homeowners insurance): +1 866 235 1215. Choose the subject. A hardship application goes to mortgage assistance, proof of homeowners insurance to the insurance department, and the listed tax or escrow correspondence to customer service. A case letter may provide more specific return instructions.
Use the insurance department entry for proof of homeowners insurance. Mortgage assistance is for the hardship or loan-modification package.
For assistance, follow the application checklist and include the requested financial evidence. For insurance, send the requested policy evidence; for a tax issue, identify the bill and loan it concerns.
Name the mortgage or property team, describe the request and include the loan or property reference required by the form. Add a callback number and page count. Compare the destination with the current servicing instructions before sending.
Prepare your documents as a legible PDF and confirm the recipient’s submission requirements. You can use DearFax in your browser or prepare the fax with ChatGPT or Codex through MCP. Review the number and pages before authorizing the send, then keep the transmission result. Delivery does not confirm that the recipient accepted or processed your request.