Shellpoint general correspondence (toll-free fax)
Toll-freeCorrespondence for the general servicing contact; assistance forms have a separate route.
Shellpoint Mortgage Servicing
Find Shellpoint’s general fax and the separate fax on its Mortgage Assistance Application.
Real estateUnited StatesLast reviewed
Shellpoint loss mitigation (Mortgage Assistance Application, Form 710)
Toll-freeReturn the assistance application and its supporting financial documents.
Which Shellpoint Mortgage Servicing fax number should I use?
A Form 710 mortgage assistance packet goes to Loss Mitigation. General correspondence uses a different published line. Read any notice or case instructions before choosing, especially for a servicing request with a deadline.
What to include in your fax to Shellpoint Mortgage Servicing
Complete the assistance application and its required income or hardship evidence for Loss Mitigation. For another request, identify the loan and issue and use the submission instructions supplied by Shellpoint.
Check the destination and prepare your cover page
Name the mortgage or property team, describe the request and include the loan or property reference required by the form. Add a callback number and page count. Compare the destination with the current servicing instructions before sending.
Open the official source above and check the current instructions. A reviewed source confirms a published number, not live availability. Toll-free numbers can still incur sending-service or international charges.
Confirm delivery and follow up with Shellpoint Mortgage Servicing
Keep the transmission result and a copy of the documents. Confirm with the receiving department that the packet is complete and can be processed; a delivery receipt does not establish acceptance or a decision. These are fax destinations, not voice support lines. Check with Shellpoint Mortgage Servicing before sending a duplicate.
How to fax Shellpoint Mortgage Servicing without a fax machine
Prepare a legible PDF, confirm the department and number, and review all pages before authorizing the fax. With DearFax, you can send online or prepare a workflow through ChatGPT, Codex and MCP. Save the transmission result with your records.
Frequently asked questions
Shellpoint Mortgage Servicing fax questions
Shellpoint general correspondence (toll-free fax): +1 866 467 1137. Shellpoint loss mitigation (Mortgage Assistance Application, Form 710): +1 866 467 1187. A Form 710 mortgage assistance packet goes to Loss Mitigation. General correspondence uses a different published line. Read any notice or case instructions before choosing, especially for a servicing request with a deadline.
No. The directory distinguishes general correspondence from the Form 710 Loss Mitigation destination. Use the application’s return instructions for a hardship packet.
Complete the assistance application and its required income or hardship evidence for Loss Mitigation. For another request, identify the loan and issue and use the submission instructions supplied by Shellpoint.
Name the mortgage or property team, describe the request and include the loan or property reference required by the form. Add a callback number and page count. Compare the destination with the current servicing instructions before sending.
Prepare your documents as a legible PDF and confirm the recipient’s submission requirements. You can use DearFax in your browser or prepare the fax with ChatGPT or Codex through MCP. Review the number and pages before authorizing the send, then keep the transmission result. Delivery does not confirm that the recipient accepted or processed your request.